The mentor program is a phenomenal program that they offer now. When we started out there wasn't a mentor program, so we needed to find our own answers. They now offer that to every single person who comes out of training school so you have a go-to person when you need that extra help. We had a store, a Virginia store. They were out of school; they came up to us and said we've got right now a really big bid that we can go in on but we have no idea how to do it. We talked to him; I asked him what he wanted to charge for it and the numbers he gave me, they would never work. So we discussed how he needed to bid it out and what he needed to go to. Found out two weeks later he landed the deal. It was the largest sale he had ever had.
EmbroidMe Franchisees on Mentoring franchise definition
The mentor program is a phenomenal program that they offer now. When we started out there wasn't a mentor program, so we needed to find our own answers. They now offer that to every single person who comes out of training school so you have a go-to person when you need that extra help. We had a store, a Virginia store. They were out of school; they came up to us and said we've got right now a really big bid that we can go in on but we have no idea how to do it. We talked to him; I asked him what he wanted to charge for it and the numbers he gave me, they would never work. So we discussed how he needed to bid it out and what he needed to go to. Found out two weeks later he landed the deal. It was the largest sale he had ever had.
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